Categories

Billing (3)

Questions regarding our billing procedures including what payment methods we accept and how to upgrade your account.

Company (3)

Information regarding our company including where we are based and what are our business hours.

Frequent Questions (6)

Frequent Questions ranging from information on our migration services to resolving website suspensions.

General (5)

General Web Hosting Questions including how to create websites and how to delete your account.

Quick Start Guide (1)

This category contains our quick start guide for shared hosting customers.

Security (4)

Information on how to secure your website and how to use Let’s Encrypt.

Support Services (5)

Information regarding the support services we provide for customers.

Most Popular Articles

 Where are you based?

We are based in the small city of Durham, England (UK). Although, we have staff in both the...

 How can I force SSL on my website?

To force SSL you need to create a file called .htaccess in your domains directory (ensure you...

 Do you support TLS 1.3?

No, we do not currently support TLS 1.3. However, we will support TLS 1.3 once all our systems...

 Do you provide VPS/Dedicated Servers?

Unfortunately, we do not currently provide VPS or Dedicated Servers. We do however plan to...

 When were you founded?

We were founded in December 2017, however we are in the business for the long term. The founder...

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